Frequently Asked Questions
About our Club
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As a small family wine business focusing on quality over quantity, we produce only a limited quantity of wine each year, so the only way to taste the Sophie James ✨MAGIC✨is to join our club.
Due to the limited production of our wine, we are not in grocery stores or wine shops. If you don’t want to continue after receiving your first shipment, you can simply cancel. But we know you’ll love our organically-farmed wines!
For more information, click here to learn more about our club. If our club is currently on a Waitlist, add your info here and stay tuned for an email from us when we reopen spots in our club, available on a first come first served basis. -
Due to our small production, membership in the Sophie James Wine Club is available by invitation on a first-come, first-served basis. There’s no membership fee, just the cost of our wines and shipping.
If our club is closed and our membership is on a Waitlist, please click here to add your email to the Waitlist. We will email you with more information about our club, wines, pricing and with an invitation to join once we open the club to new members.
When the club is open to new members, you may join directly through our website. Click here to learn more.
Upon joining the club, you’ll receive your first wine club shipment, called our new member “Welcome Package,” to give you a taste of our current release wines, based on the club you sign up for!
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The Sophie James Wine Club releases our limited-production wines exclusively to our members, shipped three times a year in the Spring, Summer & Fall (and we only charge per shipment).
There’s no membership fee & no commitment. If you don’t want to continue after receiving your first shipment, you can simply cancel. But we know you’ll love our organically-farmed wines!
We’ve thoughtfully designed our club so that upon joining you’ll receive a curated taste of our newest wines. We call this our new member “Welcome Package.”
In an effort to make our wines as accessible as possible, we have several club options catering to a variety of wine preferences & price points. So, whether you like red, rosé, white wine, sparkling - or a mix of it all - we have something for everyone.
Our 4, 8 & 12-bottle members have exclusive access to our online Wine Shop to purchase additional bottles in between club releases.
When you join, you can choose to have your wine delivered to a home or work address, or we also recommend delivery to your local FedEx location. If you would like assistance selecting and adding your nearest FedEx pickup location to your account, please contact us at club@sophiejameswine.com.
For more information, please visit our How our Club Works page.
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We offer several club options catering to a variety of wine preferences & price points.
So, whether you like red, rosé, white wine, sparkling - or a mix of it all - we have something for everyone.If you’re looking for the perfect mix of ALL our Sophie James wines, join our “Mixed” club. Available in 4, 8 & 12-bottle club assortments.
If you want to get a taste of ALL our wines in every shipment, join our 8 bottle “Mixed” Club!
If you are a red wine lover and want to receive only red wines, we recommend our All Red club. Available in 4, 8 & 12-bottle club shipments.
If you’re looking for our Most Affordable club option, join our 4-bottle “All Rosé” Club.
Want to receive only white & rosé wines, and no red wine? Join our 4-bottle “Rosé & White” club!
Click here to see all our current club offerings & release wines!DM Sophie on Instagram or email our amazing customer service team to find the best club for you!
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Here’s a list of all our current club options.
4 Bottle “Mixed” Club
4 Bottle “Mixed - No Chardonnay” Club
4 Bottle All Red Wine Club
4 Bottle All White Wine Club
4 Bottle All Rosé Wine Club
4 Bottle All Sparkling Wine Club
4 Bottle Rosé & White Club
8 Bottle “Mixed” Wine Club
8 Bottle All Red Wine Club
Mixed Case Club (12 bottles = free shipping!)
Red Case Club (12 bottles = free shipping!)
Click here to see our current Spring club offerings & release wines!
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In an effort to make our wines as accessible as possible, we have several club options catering to a variety of wine preferences & price points. Our Rosé-Only club is our most affordable option, but whether you like red, rosé, white wine, sparkling - or a mix of it all - we have something for everyone!
Click here to see our current club offerings and release wines!
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Members have exclusive access to our limited-production wines and new wine releases.
Our 4, 8 & 12-bottle members have exclusive access to our online Wine Shop to purchase additional bottles anytime between club releases.
All our members receive exclusive invitations to member restaurant gatherings, pop-ups & pick-up events.
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Sophie James member releases are sent three times yearly, in the Spring, Summer & Fall. You’ll receive a seasonal club release announcement email with release shipment details and charging dates ahead of each delivery.
Once your package is picked up by our shipping partner, you will receive a tracking email to help you plan for your delivery.
If you need to make changes to your membership or add wine to your club shipment (a great option to save on shipping costs!), please get in touch with our team before the release deadline by emailing us or DMing Sophie on Instagram.
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The wines you will receive will vary each shipment, based upon the club you sign up for and our new and current release offerings. You’ll receive a seasonal club release announcement email with release shipment details and charging dates ahead of each delivery.
This email outlines the wines in your club shipment and allows you to add-on wine to your release to save on shipping costs. You will receive this email before your credit card is charged so that you have time to contact our team if you wish to make changes to your account or club.
Click here to see all our current club offerings & release wines!
About Membership Updates
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Yes! You can make changes to your Sophie James account, including changing clubs, updating your billing or shipping information, pausing, or canceling your membership, by contacting us before the deadline outlined in the seasonal club release announcement email.
If the deadline has passed and your credit card has already been charged, we would be happy to make changes to your account for the next release.
Please email us at club@sophiejameswine.com to make changes to your membership.
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Yes! We allow our members the flexibility to skip up to two member releases while securing their membership spot for future releases.
Please reach out to our team at club@sophiejameswine.com before the next release deadline to make changes to your account -
Sign into your Sophie James account to make changes to your shipping address and billing information.
Follow these steps to update your credit card:
Click HERE to log in to your Sophie James account
Next, click "credit cards" then click, "add new card"
Please make sure to check the box to "update membership with this card" and optionally make it the “Primary card” for future orders.
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We will always email you a seasonal club announcement with all of the assortment, shipping, and charging timelines ahead of the club charge date.
The credit card attached to your membership account will be charged approximately 1-2 weeks after we send the seasonal club release announcement email.
New members will be charged for the “Welcome Package” within the first week of joining the club.
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You can cancel your membership anytime after receiving your first shipment. Please reach out to our team at club@sophiejameswine.com before the next release deadline to make changes to your account.
If the deadline for account changes has passed, the cancellation will go into effect after your final wine release has been charged and shipped.
About Sophie James
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Sophie James was founded in 2017 by husband-and-wife team, Sophie & James.
SOPHIE + JAMES = Sophie James 💘
We are proud, first-generation organic farmers making all our small production, organically-farmed wines from vine to bottle here in beautiful Sonoma County, California.
To learn more about us and WHY we launched Sophie James, please see our top 3 pinned posts & “Our Story” highlight on Instagram!
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Sophie James was founded on the principles of organic farming and our love of nature.
We are on a mission to bring more beauty & positive change to the US wine industry by championing the value of organic farming and creating high-quality, low-intervention wines like Europeans have enjoyed for centuries.
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The Sophie James philosophy is that if you are going to drink, then only drink the best - & the best wines are Sophie James!
You will ✨SEE, TASTE and FEEL the difference✨ in our organically-farmed wines.
We believe that organic farming (farming without the use of harsh herbicides and pesticides) leads to the highest-quality wines, and is better for the health of our water, soil, farm workers, communities, and Mother Earth.
About our Wines & Wine Shop
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Absolutely! 4, 8 & 12-bottle members have exclusive access to our online Wine Shop to purchase additional bottles anytime in between club releases.
If you are a 2-bottle member, please contact us to upgrade for wine shop access.
If you’d like to place a gift, client, corporate, event or large custom order, please email us at club@sophiejameswine.com.
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We produce wines from Sauvignon Blanc, Chardonnay, and Pinot Noir, including, a red wine, a rosé of Pinot Noir, a Nouveau-style Pinot Noir, and a traditional-method sparkling rosé - all of which are allocated exclusively to our Sophie James membership.
2024 Sauvignon Blanc ($44/bottle)
2024 Cuvée Nouveau of Pinot Noir ($42/bottle)
2023 Rosé of Pinot Noir ($38/bottle)
2023 Chardonnay ($52/bottle)
2022 Pinot Noir ($59/bottle)
2021 Pinot Noir ($58/bottle)
2021 Sparkling Rosé of Pinot Noir ($68)
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Sauvignon Blanc
The most delicious, mouthwatering tropical notes of passionfruit, guava & lychee, freshly-cut pineapple, papaya with a fresh, zesty squeeze of lime & a chalky minerality. The perfect amount of acidity - so bright & fresh, yet full of complex flavors.Chardonnay
Aromas of crisp green apple, juicy pear, and honeysuckle-blossom dreams with an electric acidity, chalky minerality, a heavenly twist of lemon, and zesty lime sherbet, mouthwatering creaminess on the palate.
Sparkling Rosé of Pinot Noir
Crafted using Méthode Champenoise, the traditional, French sparkling production style. Aromas of white strawberry & white flowers with hints of mandarin peel & freshly-baked croissant. Elegant texture & refreshing acidity.Rosé of Pinot Noir
Made from the highest-quality organically-farmed Pinot Noir grapes typically reserved for a premium red wine. Aromas of wild strawberries & a refreshing flavor wave of watermelon Jolly Rancher, white plum and juicy peach.Cuvée Nouveau of Pinot Noir
It’s a juicy-berry-bubblegum dream! The most beautiful flavors of bright dark cherry, juicy pomegranate seeds, strawberries, tart cranberry, and a pop of bubblegum - balanced with a savory earthiness. A light & fresh take on Pinot Noir - we like to serve it with a chill.Pinot Noir
Made in the beloved, fresh, Burgundian-style, with juicy raspberry and bright red cherry notes. Layers of depth and complexity hit the palate with zesty orange peel leading into volcanic-earthy notes, thyme, black tea and rose petal, and a smooth but subtle finish reminiscent of a spicy amaro. -
Yes, of course! Visit our online Wine Shop to browse our current gift pack offerings to restock or to send to friends, family, colleagues or as corporate gifts.
For large custom orders, please email us at club@sophiejameswine.com.
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Yes, all our wines are organically-farmed and do not contain any harmful or unnatural additives - and that includes no animal by-products!
About Shipping & Delivery
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Shipping costs are based on weight (number of bottles) and which state we are shipping to.
Please email our team at club@sophiejameswine.com if you would like to know exactly how much it will cost to ship to your state.
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An adult (21+) signature is required by law for all wine deliveries. If you’re unavailable, FedEx will attempt redelivery up to 3 times before returning your shipment back to our facilities, incurring a reshipment fee.
Alternatively, you can reroute your delivery while in transit or send your wine directly to a FedEx hold location for pickup. FedEx will hold onto your shipment for up to for 5 days before returning the wine to Sophie James.
We highly recommend signing up for a free FedEx Delivery Manager account, downloading the FedEx Mobile App, and opting into SMS communications so that you have updated notifications regarding your wine delivery every step of the way!
If you would like assistance adding your nearest FedEx pickup location to your deliveries, please contact us at club@sophiejameswine.com before the next release deadline to make changes to your shipping address.
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While we are unable to adjust the delivery address of your wine once in transit, FedEx allows you to manage your delivery options yourself! Please enter your tracking number at FedEx.com. You can "manage delivery" and select “hold at location” to reroute to a FedEx location near you. FedEx will hold your package for up to 5 days to pick up at your convenience.
If you have any additional questions, please call 1-800-GoFedEx and provide them with your tracking number. They can assist you with managing your delivery options.
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Don’t worry, we want nothing more than for you to enjoy your wines as soon as possible! If you miss your delivery or it’s not picked up from a FedEx location in the required timeframe (5 days) your wines will be returned to us.
Please email us at club@sophiejameswine.com and confirm the correct address for reshipment. We will cover the cost to have the wine shipped back to our warehouse, however, since we are a small business, we will need to charge a re-shipping fee to your credit card on file before the wine is shipped back out to you again.
We appreciate your understanding and support of our small family wine business!
Have another question or need further assistance? Please email or call us at 415.212-9058.
Not yet a Member? Click below for more information on our wines, club and pricing.